ServiceNow is the well-known ITSM market leader and a pure SaaS provider. ServiceNow did start initially with IT Service Management but has meanwhile successfully transformed to a Enterprise Service Management solution allowing to engage the whole organization on a single cloud-based platform.

Take control of difficult legacy processes and tools with ServiceNow software. With this solution, your new service desk is up and running fast with built-in ITIL best practices and guided setup. An easy-to-use service portal makes it painless for end users to submit and track requests without making a call. Prioritize and assign work with drag-and-drop Visual Task Boards. Gain control with complete IT service visibility, no infrastructure required.

Learn more about the platform here.

LUTION combines more then a decade of experience and a corresponding track record implementing the ITSM solution of MicroFocus (formerly HPE). MicroFocus is currently modernizing their ITSM platform by combining the different products formerly known as Service Manager, Service Anywhere, Operaton Orchestration and UCMDB into a single suite named SMA (Service Management & Automation). SMA runs on a modern containerized platform either on premise or in the cloud.

Find out more about the MicroFocus SMA Suite here.